Front Desk Assistant / Office Administrator

BrightSteps ABA is looking for a Front Desk Assistant / Office Administrator to join our team in our Atlanta office. This person will play a key role in supporting the daily operations of our center and ensuring that families, staff, and visitors experience a welcoming and organized environment.

The ideal candidate

You’re a high-energy, detail-oriented professional with excellent organizational skills and the ability to communicate effectively both in writing and verbally. You thrive in a busy environment, enjoy problem-solving, and bring a positive attitude to work each day.

Responsibilities

• Front desk support: Greet families, visitors, and staff warmly while managing check-ins and office flow.

• Inbound communications: Answer phone calls, respond to general email inquiries, and route messages to the appropriate staff.

• Scheduling: Assist with appointment coordination, meetings, and staff schedules as needed.

• Office organization: Maintain office supplies, files, and resources to ensure efficiency.

• Policy communication: Keep staff updated on office procedures and requirements.

• Administrative support: Help with travel arrangements, expense reports, and communications for leadership as needed.

Requirements

• High school diploma or equivalent.

• 1–2 years of experience as an administrative assistant, receptionist, or in a similar role (preferred).

• Strong organizational, communication, and time-management skills.

• Ability to multitask in a fast-paced environment.

• Positive, professional, and approachable attitude.

• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and general office equipment.

About BrightSteps ABA

BrightSteps ABA is a behavioral health organization dedicated to providing compassionate and effective Applied Behavior Analysis (ABA) therapy to children and families in the Atlanta area.

Our team culture is supportive, collaborative, and family-focused. We value professionalism, positivity, and a commitment to making a difference.

Employee Benefits Include:

• Paid time off and holidays.

• Professional development and training opportunities.

• Supportive, family-centered work environment.

• Free parking and business casual dress code.

👉 If you’re an organized, energetic professional who enjoys helping others and keeping things running smoothly, we’d love to hear from you. Apply today to join the BrightSteps ABA team!